Privacy Policy

At Swink'd, privacy is not treated as a checkbox at the bottom of a page; it is treated as a core product responsibility tied directly to trust. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our platform as a candidate, recruiter, hiring manager, employer, or other user. We collect information to make matching more relevant, communication more useful, and the overall experience safer and more reliable. The information we process may include account details such as your name, email address, role preferences, profile content, work history, location preferences, compensation expectations, communication preferences, interaction history, and user-generated content you choose to share in chats, prompts, or profile sections. We may also collect technical and usage information such as device type, browser and operating system details, application version, language preferences, referral sources, session timing, in-app navigation events, search and swipe behavior, match activity, feature usage patterns, and diagnostics that help us understand performance and security issues. In some cases, we receive information from integrations, service providers, or publicly available sources where allowed by law and platform policy. We do not collect more information than we need to operate and improve Swink'd, and we continuously evaluate our data practices to reduce unnecessary collection. We use collected data to deliver and maintain services, personalize recommendations, improve matching relevance, facilitate communication between interested parties, detect abuse, prevent fraud, enforce platform rules, conduct analytics, and support customer requests. We may also use aggregated and de-identified information for research, product strategy, and performance reporting, but such data does not identify individual users. We do not sell your personal information to data brokers or unrelated third parties for their independent marketing purposes. Where applicable, we process data under lawful bases such as performance of a contract, legitimate interests, user consent, and legal obligation. If we rely on consent for specific data uses, you may withdraw that consent where permitted, though some features may no longer function as intended.

We share information only in limited, purposeful ways that support service delivery, compliance, and platform integrity. For example, profile information and related interaction context are visible to other users where necessary for matching and communication functionality, and you control significant portions of what appears in your profile and conversations. We may share data with trusted service providers that help us host infrastructure, process communications, monitor security, analyze product performance, provide customer support, and maintain system reliability. These providers are bound by contractual obligations to process information only on our instructions and with appropriate safeguards. We may disclose information when required by law, subpoena, court order, or valid governmental request, and when necessary to investigate potential violations, enforce our terms, protect user safety, resolve disputes, or defend legal rights. If Swink'd undergoes a merger, acquisition, financing event, restructuring, or asset transfer, information may be transferred as part of that transaction subject to confidentiality and legal requirements. We implement technical and organizational controls designed to protect information from unauthorized access, alteration, disclosure, or loss, including access controls, secure transmission, monitoring, and internal policy restrictions. However, no internet-based service can guarantee absolute security, and users should also protect account credentials, avoid sharing sensitive information unnecessarily in public profile fields, and report suspicious activity promptly. We retain information only for as long as needed for the purposes described in this policy, including service provision, legal compliance, dispute resolution, and enforcement. Retention periods may vary depending on data type, legal obligations, risk considerations, and whether an account remains active. We may delete or anonymize data when retention is no longer justified. You may request account deletion, and when we receive a verified request, we will process it in accordance with applicable law and operational constraints, including backup cycles and legal hold requirements. Some residual copies may persist temporarily in secure archives before being removed or anonymized.

You have choices and rights regarding your data, and we aim to make those rights practical. Depending on your location, you may have rights to access personal information we hold about you, correct inaccurate information, request deletion, request portability where technically feasible, object to certain processing, or restrict certain processing activities. You may also manage profile visibility, communication settings, and certain notification preferences directly in your account experience. If you wish to exercise privacy rights, you can contact us at hello@swinkd.com with sufficient detail for verification and response. We may request additional information to confirm identity before fulfilling sensitive requests to protect user security. We do not knowingly collect personal information from children in violation of applicable law, and our services are intended for users who can lawfully form binding agreements in their jurisdiction. If we learn that prohibited data has been collected, we will take appropriate action, which may include removal and account restrictions. Our services may contain links to third-party websites, products, or integrations that are not controlled by Swink'd; their privacy practices are governed by their own policies, and we encourage users to review those policies before sharing personal information. Because legal and operational requirements evolve, we may update this Privacy Policy from time to time. When material updates occur, we may provide additional notice through the app, website, or email where appropriate. The effective policy is the version posted at the time of use, and continued use of Swink'd after updates indicates acknowledgment of the revised terms to the extent permitted by law. If you have questions about this policy, data use practices, or privacy controls, contact our team at hello@swinkd.com. We believe strong privacy practices should support opportunity rather than obstruct it, and we remain committed to building a hiring platform where trust, transparency, and user control are foundational, not optional.